Talk to the team serving your order.
Contact Check Check City for app order support, delivery or pickup questions, meal issues and feedback. Place new orders in the app.
How can we help?
For the quickest support, include your order number, branch, phone number and a short description of what you need.
Primary public address
Our primary public address is Ayeduase Road, Kumasi, Ghana. Branch availability and the fulfilling location are shown in the app.
Report food problems promptly.
Report wrong, missing, damaged or unsafe food within 30 minutes of delivery or pickup so the team can investigate while the order is recent.
Keep the food and packaging available if it is safe to do so. A clear photo may help us confirm a wrong, damaged or quality-related item. Do not consume food you reasonably believe is unsafe.
Approved claims may be resolved with a replacement, account credit or refund. Read the complete delivery and returns policy before ordering.
Good, bad or somewhere between, tell us.
Feedback about taste, packaging, delivery and the app helps Check Check City improve across branches.
Menus, news and branch updates.
Find the official Check Check City social channels through our public profiles.